Konektor

Konektor – Privacy Policy

Introduction

Welcome to “KONEKTOR” by EBN (E-Business Network International LTD). “We”, or “Us” values greatly as well as recognizes the importance of Privacy. We want you our Visitor / User to our Website and or Apps to feel and have great confidence while using our products and services. This Privacy Policy hereby applies to KONEKTOR Social Media App (the “Platform”), which includes Konektor Software, Websites and Apps and related digital products and services accessed via any platform or device that might be linked to this Privacy Policy.

We are Committed to respecting and protecting your data and privacy. This Privacy Policy explains how we, Konektor Social Network International Ltd (“Konektor”), collect, use, share, process and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our services.

For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Konektor, and ‘you’ refers to you, the user of the Services. If for some reason you do not agree with this Policy, then you are kindly advised NOT to use our Platform.

Terms of Use of Services

This Privacy Policy forms part of our Terms of use of our Services, which describes the terms and conditions under which you use our Services. This Terms of Use of Service documentation can be found at: https://konektor.ai/terms_of_use Therefore, this Privacy Policy should therefore be read in conjunction with those terms.

Who We Are

Konektor (The “Platform”) is provided and controlled by “Konektor Social Network International Ltd” with the official website of https://konektor.ai a subsidiary of E-Business Network International LTD (EBN)

Contact Us

[email protected]

Legalities for Processing Your Personal Data

We process your personal data on the ground that such processing is necessary to further our legitimate interests that includes:

Ensuring the consistent provision of effective and innovative Services to our users.
detecting, preventing, or otherwise addressing fraud or security issues in respect of our provision of Services, unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.

What Personal Data / Information We Collect from You, and also Automatically

With a completely safe end-to-end encryption, we may collect, use, store and transfer the following types of information about you.

Basic Personal Data: Konektor is a hybrid, all-in-one Social Media App platform. We therefore require and collect your mobile number and other basic account data (which may include Full Names, age, email, Sex, username, profile picture and about information) to create a konektor account.
To make it easier for your contacts and other users of the app and entire community of people to reach you and recognize who you are, the username you choose, your profile pictures, on Konektor are always made public.
Kindly Note that users who already have you in their contacts and phone book may sometimes see you by the name they saved your contact and not necessarily by your Konektor Username.
Phone Number and Contact List: Konektor uploads your Contact’s List from your phonebook. This is used to Ascertain which of your Contacts are also in Konektor so as to notify you as soon as one of your contacts signs up for Konektor, and also to bring both of you into Konektions to enable you start a Safe end-to-end encrypted conversations with them. We Ask your permission before syncing your contacts. Apart from these, we do not store up any other data about your contacts.
We also use your mobile phone number to Verify your number on our platform via an sms OTP verification.
Kindly Note that users who already have you in their contacts and phone book may sometimes see you by the name they saved your contact and not necessarily by your Konektor Username.
Your Social Network Contacts: If you choose to sync your phone contacts, we will access and collect information such as names, email addresses and phone numbers and then cross-check that information against existing users of the platform. If you choose to share your social network contacts, we will collect your public profile information as well as names and profiles of your social network contacts.
Device Data: The mobile phone number used by the device, your mobile operating system - only if it is android or iOS, the time zone setting, log files, crashes, reports on performance, etc., get registered in our system to keep the App technically viable at all times.
Location Data: includes your current location that you may choose to share with your konektions on the App when you use the location sharing feature available to you in the App. This is done only after your express permission. We never track location in the background. If you share a location in a chat, this location data is treated like other messages in cloud. If you share your live location in any chat or turn on the visibility in the Random Call, Konektor will use your data to display your location and nearness to other users for as long as you keep these optional features activated.
Content Data: includes information stored on your device, including friends' lists, end-to-end encrypted photos, videos or other digital content, etc., so as to allow you to share such content with other Konektor users.
User Content: We Process the content you generate on the Platform, including photographs, audios, and videos you upload or create as well as comments, hashtags, feedback, and even reviews that you make. Even if you are not a user, information about you may appear in user content created or published by users on the platform about you may appear in user content. If you apply an effect to your user content, we may collect a version of your user content that does not include the effect.
Usage Data: includes details of your use of any of our Apps or your visits to any of Our Sites including, but not limited to, traffic data and other communication data, whether this is required for our own billing purposes or otherwise.
Messages Data: user’s messages, which our end-to-end encryption services secure by encrypting them (including chats, calls, and multimedia content like photos, videos, and voice messages) and which remain in our system up to the point of delivery, which is a maximum of 30 days.
Calling Data: end-to-end encrypted call logs generated using our App. Calling Data will show the date and timestamps. Please note that we never store or record your conversations or call-related information.
Proof of Age and Identification: We may sometimes ask you to provide valid proof of identity or age in order to use certain features such as: livestream or verify accounts, or when you apply for a VIP/Celebrity Corner Account, ensuring that you are of a celebrity status and also that you are old enough to use the platform, or in other instances where verification might be required.
Status Data: your status information while using our App which is automatically updated in our system as well, including your online/offline status and your recent usage of our services (last seen).
Purchase Information: When you make a purchase or payment in or through the platform including when you buy Konektor Coins or Make a purchase in Konektor Virtual Mall, we collect information about the purchases or payment transactions, such as payment card information, billing, delivery as well as contact information and items you purchased.
Cookies: We and our service providers and business partners use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising, and measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Platform on other platforms and websites. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.
Information Through Surveys, Contests, Promotions, Research, Marketing campaigns, challenges, competitions, or events conducted or sponsored by us in which you probably participated.

Changes To the Privacy Policy, And Your Duty to Inform Us of Changes in Your Provided Data

We keep our privacy policy under regular review and may update it from time to time. Therefore, please check our privacy policy from time to time for any updates. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.

Third party links

Our “Platform”- Website, Software and App, may from time to time, contain links to and from the website(s)Parent Company E-Business Network International Ltd, or any of our other partner networks and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies which the users must read before submitting any personal data to these websites or Apps or using these services.

How is your personal data processed?

We will collect and process the following data about you:

Information you give us. This information includes Identity, Contact, and communications data, you consent to give us about you by filling in the forms on the App Website, or the Services Sites (together Our Sites), or by corresponding with us via, for example, email or chat. It also includes information you provide when you register to use the App Site, download or register an App, subscribe to any of our services, search for an App or service, share data via an App's social media functions, enter a competition, promotion or survey, or other activities commonly carried out in connection with an app, including bug reports, and reporting of any other problem with the App, our services, objectionable content, etc. If you contact us, we will keep a record of that correspondence.
Information we collect about you and your device. Each time you visit or use one of our Apps we will automatically process personal data specified in the above paragraphs in a safe and end-to-end encrypted manner.
Location Data. You may choose to share your location with your connections on the App when you use the location sharing feature available to you in the App. For this, we use GPS technology to determine your current location in a fully encrypted manner. This is done only after your express permission. We never track location in the background.

How is your personal data collected?

We will only process your data when the law allows us to do so. Most commonly, we will process your personal data under the following circumstances:

Where you have consented before the processing.
Where we need to perform a contract, we are about to enter or have entered with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests.
Where we need to comply with a legal or regulatory obligation.

We process the afore mentioned data of yours to improve, customize, and optimize our services. This information helps us to understand the usage of our services; we assess and upgrade our services as per your requirements. Furthermore, we use your information to reply to your queries.To make sure that users do not violate our Terms of Services/Use, including the usage of our service for any illegal purpose, all accounts, and their activities are verified with end-to-end encryption.

Commercial Messaging: We will permit businesses to communicate with you for commercial purposes such as appointment information, transactions, product order, and delivery notifications, etc.

Additionally, we use the information for the following purposes:

To connect you with your friends and family.
To analyze your preferences and personalize your account accordingly.
To report your updates and changes made periodically in the App or any part associated with it.
To make the experience free of suspicious or illicit activities.
To market our services and widen the Platform (Konektor) community.
To remove technical errors and improve the overall experience.
To provide you with customer support and effectively solve the issues arising from your usage of the App.

Below are additional details regarding the type of data and the purposes for which we may use them.

To install the App and register you as a new App user.
To administer and protect our business and this App including troubleshooting, data analysis and system testing.
To manage our relationship with you including notifying you of changes to the App or any Services
To enable you to participate in a survey (if any).

Disclosures of your personal data

During your usage of the App, some third parties may also provide us with certain information about you. Typically, this includes your friends on our App, who automatically deliver your phone number(s) when they contact you. Similarly, any profile detail, including your name, phone number, or any other personal detail made public by you will be storable or usable by other users of the App. Any message sent to other users using the service will also be available to them for use in whichever way they like. It is, therefore, your responsibility not to disclose anything that may be sensitive to you in nature.

Similarly, when you involve a third-party service on our App, say to share some of your Konektor activities over their platform, we may receive some of the data those services may have of you. Furthermore, for our marketing and commercial requirements, a part of the profiling done on the user may be shared with a third-party vendor to optimize the resources invested. Please note that the privacy policies and terms of such third parties govern the usage of shared information, and not of Konektor.

We do not store your messages or communications. If you decide on your own to store your Konektor messages on third party cloud storages (like Google Drive or iCloud), please be informed that in such cases, the privacy policies and terms of use of such third-party services come into effect when you use their services.

We may share your data once consent is given by you to our sister companies or if we go for a merger or organizational restructure.

We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data. These rules are called "binding corporate rules".

Your communication with Konektor

All your correspondence with Konektor, including feedback, suggestions, bug reports, reporting of objectionable content, or any conversations conducted either via the App or through other means of contact including emails or website contact form, are saved for recordkeeping and continuous improvement purposes.

International Transfers

If you are based in the European Economic Area (EEA), the processing of your personal data by our external third parties will involve the transfer of your data outside the EEA, as many of them are based outside that region.

Whenever we transfer your personal data out of the country of your residence, we ensure a similar degree of protection is afforded to it by ensuring that such service providers give us a written undertaking that they will give personal data the same protection it has in the EEA and in this privacy policy.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the country of your residence.

Data security

Since our App deals extensively with the exchange of information, we understand how vital it is to safeguard that information. For that, we have placed the best security protocols in the structure of the App, including end-to-end encryption for your messages. End-to-end encryption means that nobody, except the generator of the message and the intended receiver, will have the access to your private conversations. The protocol also covers end-to-end encrypted one-on-one calls so that no unintended third-party can eavesdrop.

All information you provide to us is stored on our secure servers. Where we send you an OTP (which is temporary and valid only for a limited time), you are responsible for keeping this OTP confidential. We ask you not to share this temporary OTP with anyone.

Once we have received your information, we will use reasonable procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an un-authorized way.

Your Data is stored directly on your own device storage.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
If at any time in future we add the payment features to our App (in which case you will be informed in advance), any payment transactions facilitated by us or our chosen third-party provider of payment processing services will be encrypted using appropriate encryption technology.

Your Control on Information

As a Konektor user, you are free to control, alter, delete, or primarily; manage your information, whenever you want. More details regarding your account information are provided below:

Information Accessibility: Your information such as, profile name, photo, online status, status message, recently viewed items, or phone number may be accessible to someone who uses our services. You can go to service settings to manage who can see, store, or share your personal information.

Account Deletion: If you choose to delete your account, your messages too will be erased, including the undelivered ones. We will also delete any other data that is not necessitated by law for retention. Even the messages that remain undelivered will erase from our systems after a period of maximum 30 days.

Information Management

Settings: At any time, you can change the information available to others. You can use the block feature to prevent certain users from making contact.

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of your personal data.
Request transfer of your personal data.
Right to withdraw consent.

You can exercise any of these rights at any time by contacting us at [email protected]

Information Relating to Children and Teens

Konektor is not directed at children under the age of Thirteen (13) Years. In certain cases, this age may be higher due to local regulatory requirements, please see your local supplemental terms for more information. If you believe that there is a user who is below this minimum age, please kindly report such a case to us.
AND if you as a parent are setting up an account for such minors, you must do so under your credentials and supervision. In essence, we do not intentionally store any personal information of any minor.

How We Share Your Information

We share your information with the following parties:

Business Partners:

If you choose to register to use the Platform using your social network account details (e.g., Facebook, Twitter, Instagram, Google), you will provide us or allow your social network to provide us with your phone number, email address, username, and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. If you choose to allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions you grant, the third party may be able to obtain your account information and other information you choose to provide.

Where you opt to share content on social media platforms, the video, username, and accompanying text will be shared on that platform or, in the case of sharing via instant messaging platforms such as WhatsApp, a link to the content will be shared.

Advertisers, Advertising Networks and Measurement Partners:

We share information with advertisers and third-party measurement companies to show how many and which users of the platform have viewed or clicked on an advertisement.
We share information with advertising networks to display personalized advertisements to you on the Konektor App and elsewhere online. We are however, not responsible for the Privacy practices of these third parties, and the information practices of these third parties are not covered by this privacy policy.

Independent Researchers:

We share your information with independent researchers to facilitate research that meets certain required criteria.

Our Parent Company

We may share your information with our parent company: E-Business Network International Ltd, subsidiaries, or affiliates of our parent organization, to improve and optimize the platform, to prevent illegal use and to support users.

For Legal Reasons

We will share your information with law enforcement agencies, public authorities, or other organization when legally required to do so, or if such use is reasonably necessary to:
enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof.

Detect, prevent, or otherwise address security, fraud, or technical issues.
Comply with legal obligations, processes, or request.
Protect the rights, property, or safety of the platform, us, users, a third party or the public as required or permitted by law.

Where We Store Your Information

Your information may be stored on servers located outside of your very country where you reside, such as the United States, England, Singapore etc.

The Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will use reasonable measures to protect your personal data, for example, by encryption, we cannot guarantee the security of your information transmitted via the Platform; any transmission is at your own risk.

We have taken appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.

The Security of Your Information

If you would like to delete your account, you can do this from the app settings Delete Account. Deleting your account removes all messages, media, contacts and every other piece of data you store in the Konektor cloud. This action must be confirmed via your Konektor account and cannot be undone.

Deleting Your Account

Third Parties

Internal third parties: Our affiliates, sister companies, parent company, or subsidiaries.

External third parties:Service providers acting as processors based in or outside the country of your residence who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors, and insurers based in or outside the country of your residence who provide consultancy, banking, legal, insurance and accounting services.

Glossary

Lawful Basis means based on the law which governs this Privacy Policy.

Consent means agreeing to this privacy policy, or any updates made to it from time to time. By accessing or downloading or using our App, you provide us with your consent and agree to this privacy policy.

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering such a contract.

Comply with a Legal Obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

Acceptance and Consent

By clicking on the “Accept” button linked to this Website and our App, you (‘user’) acknowledge and agree to the terms and policies stated in this document, our terms of use and any updates made to these from time to time. You also agree that these policies and documents apply to all the information you provide us periodically throughout your usage of the App. The stated policies will also govern any information collected either through your doing or through the initiatives of any third-party.